MPLOY Staffiing Solutions LTD



Customer service administrator H/F

12 octobre England - Dorset, Christchurch CDI Up to €22039.55 per annum + free parking

We are looking to expand our Customer Service Team by taking on a proactive and helpful Customer Service Administrator. This is a fantastic opportunity to join a company who has huge potential for future growth, offering a friendly office environment, free healthy snacks, fruit and drinks and other benefits.Duties will include:

* Being responsible for ensuring a high level of service by processing online orders
* Resolve objections and complaints
* Order ad hoc stock in as required
* Chase incoming deliveries with suppliers
* Help customers who call in for information on existing or potential orders of our products via the telephone, email or live chat
* Manage returns and exchanges
* Support the sales and marketing teams with administration work such as typing letters, quotations and raising reports.

Personal attributes required:

* Previous customer service or administration experience is essential
* Superb communication and organisational skills
* An outstanding telephone manner and good written English
* Good written English to ensure professional email and live chat responses at all times
* Good IT skills

If you are interested in this position or would like further information, then please get in contact with Grant in the Bournemouth office of Mploy.

* No evenings and weekends
* Free parking
* £18,500 per annum
* Company benefits
* Progression