Momenta Operations Limited

Commercial / Avant-vente


Graduate case handler H/F

18 juin Scotland - Edinburgh, Edinburgh CDD €142.96 - €178.70 per day

Graduate Case Handler - Pension Project

What's the Role?

Our client, a large financial services establishment are recruiting for a Graduate Case Handler to join a Pensions project based in Edinburgh. After training, you will be responsible for investigating customer cases, reviewing reports and collating data with a focus to achieve a fair customer outcome. This is a highly visible role where your contribution will not go unnoticed.

Tell Me More

* Start date: June 2019
* Location: Edinburgh
* Rate: £120 - £150
* Work pattern: Monday - Friday, Standard Business Hours
* Duration: 3 months (with possible extension)

The Benefits for You

The Graduate Case Handler is a fantastic opportunity to gain experience within a supportive and fast paced corporate environment. It offers a chance to learn and develop your existing skills and the opportunity to progress further within a professional services network.

Your day-to-day activities will include:

* Working with a wide range of systems to manage data and updating customer information
* Providing efficient and timely support to the review of pension products sold
* Reviewing exception reports related to customer pension policies
* Customer service via inbound and outbound calls
* Handling written correspondence and performing the necessary action for customer queries
* Updating customer records, capturing data and information to perform calculations
* Responsible for working in line with policies and regulations

What Knowledge, Skills & Experience We Need

* Minimum 2:1 degree required
* Confident written communication and telephony skills
* Strong numeracy, literacy and decision-making skills with confidence in making appropriate decisions
* Highly organised with the ability to multi-task between several systems and manage priorities
* Able to work autonomously and as part of a wider team
* Excellent analytical skills with strong attention to detail
* Ability to work to defined performance standards and contribute to the team and customer outcomes
* Previous experience using Microsoft Office, in particular Excel
* Driven to achieve targets and take ownership of workload

Next steps:

To express your interest in this opportunity, don't delay; please click Apply now

About us

Momenta are a UK market leading financial services resourcing business. Momenta have excellent opportunities to develop and enhance your career within the financial services industry. If you have the skills and experience for this exciting role then apply today and don't miss out on this exceptional opportunity to join the company that provides quality resource, consulting expertise and people development for financial services companies in the UK.