MPLOY Staffiing Solutions LTD



Renewals & retention agent H/F

25 septembre England - Wiltshire, Salisbury CDI Up to €22133.44 per annum + free parking & uncapped commission

Renewals & Retention Agent - Salisbury

Salary: £20k + uncapped commission
Hours: 11am-7pm, Monday-Friday, No Weekends
Parking: Onsite
Holiday: 23 days + Bank Holidays

We are looking for a Renewals & Retention Agent be part of a brand-new department within a rapidly growing insurance company. £20,000 annual salary with an un-capped commission structure. Relaxed working environment with free onsite parking and great transport links from Salisbury town-centre.

This is a great opportunity to be one of the first in the team and grow with the business. The company are dedicated to ongoing training and mentoring to develop employees, with a view for you to progress into a senior role and shape the department.

What will you be doing?

* Applying your skills to retain business from existing customers
· Objection handling and rekindling customer relationships
· Navigating and updating CRM systems
· Conducting competitor research and applying the knowledge to overturn customers who are looking to cancel their policy
· Working within an FCA regulated environment and acting in accordance within guidelines
· Dealing with customer queries and issues, regarding their policy or claim

Required Skills/Experience:

* 1 years' experience in sales, retention or collections
· Highly-motivated and resilient character
· Desire to uphold the company's values and ethos and expand the business
· 6 months experience working within an FCA regulated environment or insurance company
· Ability to work to targets

If you feel like this is the right position for you, or you would like more information, please contact Shannon in our Mploy, Bournemouth office.