Maximus INC

Administration - Services généraux - Secretériat


Wi pasrr program manager H/F

15 octobre Indre-et-Loire, Franklin CDI

* Manages day to day operations and performance of assigned contracts including P&L, quality and compliance with terms and conditions along with preparing and analyzing regular performance reports.
* Manages the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints.
* Provides leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met.
* Regularly interacts with senior management or executive levels on matters concerning assigned contracts.
* Participates in continual process improvement by monitoring, refining, and optimizing staffing, assignments, workflow and processes.
* Creates an effective work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability and discipline.
* Participates in developing, modifying and executing company policies that affect operations and may also have organization-wide effects.
* Works collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for assigned contract compliance, productivity, and quality performance.
* Performs other duties, as necessary.

A committed and diverse workforce is our most important resource.

MAXIMUS is and Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.